Q.
Hi, I broke my Invisalign aligner, completely by accident of course! I took it out to brush my teeth and trod on it by mistake (it fell off my sink). Anyway, I went to my orthodontist straight away to ask for a new one. I thought he’d give me one free of charge, seeing as though I’m already paying a fortune for it! BUT he’s charging me for a new one and I have to wait a week for it! Surely this isn’t right? Do you think I should seek a second opinion about this? Thanks for your time.
Hi, I broke my Invisalign aligner, completely by accident of course! I took it out to brush my teeth and trod on it by mistake (it fell off my sink). Anyway, I went to my orthodontist straight away to ask for a new one. I thought he’d give me one free of charge, seeing as though I’m already paying a fortune for it! BUT he’s charging me for a new one and I have to wait a week for it! Surely this isn’t right? Do you think I should seek a second opinion about this? Thanks for your time.
A.
Hi there, thank you for getting in touch. Unfortunately most dentists will charge for replacement aligners as it costs to have them remade. A week is not an unusual amount of time to have to wait for a new set.
Hi there, thank you for getting in touch. Unfortunately most dentists will charge for replacement aligners as it costs to have them remade. A week is not an unusual amount of time to have to wait for a new set.
Dr Sandeep Kumar
Smilestylist Ltd Birmingham
Ground Floor, Corporation Street, Birmingham, B2 5JS
Web: www.smilestylist.co.uk Tel: 0121 236 2127